Relationship and Stakeholder Management Manager

CLIENT

The biggest power generation company in the Philippines.

JOB DESCRIPTION

Strategy, Programs, Projects and Initiatives

  • Define, strategize and execute a departmental strategy aligned with the overall reputation strategy of the Thermal Business Group.
  • Create a process to monitor, evaluate and manage effectiveness of the initiatives and projects that supports the achievement of the RSM strategic objectives.
  • Manages governance framework for all pillars related to RSM (Stakeholder Management, External Relations, CSR, Branding and Corporate Communications) and ensures that the frameworks are continuously reviewed and updated regularly.
  • Leads regional RSM strategies related to its area of operations, aligning to the overall objective of building a positive reputation for the Thermal Business Group.
  • Regularly review department/regional reputational risks, and identify mitigation measures to reduce or if possible eliminate vulnerability.
  • Provide support in the implementation of RSM related initiatives cascaded down by AP or AEV CSUs to ensure alignment of the organization.

Stakeholder Management

  • Defines the organization’s roadmap for stakeholder engagement maturity in order to support the Thermal business strategy and objectives.
  • Formulate and implement capability development programs for the organization using training needs analysis in order to reach desired stakeholder maturity.
  • Ensure presence of a robust stakeholder management knowledge database thru a stakeholder management system for the organization to document and record engagement activities and business wins achievement.
  • Analyze stakeholder management data using data science and mapping to be utilized in strategic business development and target setting initiatives
  • Coordinates with AP and AEV reputation teams thru steering committee meetings to aligning stakeholder management governance, programs and initiatives

External Relations

  • Initiates and sustains relationships with relevant LGU, agencies and institutions, associations, and other business leaders to compliment and facilitate the short and long-term business strategies of the Company.
  • Works with functional and operational units to contribute to and advocate (at the local and regional level) proactive policy positions and execute corrective legislative and regulatory strategies.
  • Establishes relations to build and lead coalitions with NGO’s, businesses and interest groups on issues of common concern.
  • Guides and supports Thermal Business Group’s functional and operational units with the resolution of technical, organizational and political conflict through effective issues and stakeholder management.
  • For assigned key stakeholders – Liaises with Thermal site operations and maintenance team and the community in managing situations when certain plant activities would cause discomfort or disturbance to the community.
  • Develops and maintains strong relationships with internal stakeholders to garner an understanding of their needs, set expectations and ensure outcomes.
  • Represents the company publicly at meetings, programs and project implementation events and other activities
  • Regularly collaborates with AEV Gov Rel and other relevant internal support units and contribute to the development and implementation of governmental and public affairs strategies

JOB QUALIFICATION

  • Bachelor’s degree in computer science, information technology, information systems, computer engineering
  • 3-5 years’ experience as a technical engineer in a related industry
  • Strong experience on Release to Production process & IT Service Management
  • Experienced with handling infrastructure (e.g. servers, databases, systems) related services
  • Experienced with managing & handling tickets in ServiceNow
  • Experienced with user-centric service management approach
  • Good proficiency of ITILv4 process (certified is preferred)
  • Good interpersonal and communication skills

ACTIVE DATES

Urgent hiring!

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