Fintech: Digital Bank Operational Risk Management Head


A Fintech start-up and the newest purely digital bank in the Philippines.


• Operational Risk Management Framework
o Develop operational risk policies and standards for ORM as aligned with the regulatory minimum requirement
o Perform operational risk identification and assessment for the whole enterprise
o Execute second-line of defense risk management activities through close collaboration with business units
o Ensure a comprehensive identification of risk and respective mitigating controls, as well as subsequent corrective and preventive action plans to eliminate or minimize the impacts of risks
o Develop and implement an internal risk management framework that enables Risk & Control Self-Assessment (RCSA), Loss Incidents Reporting, Monitoring of Key Risk Indicators (KRIs), and perform Scenario Analysis as necessary
• Operational Risk Governance
o Drive the formation of an Operational Risk Management Committee (ORMC) that is responsible for overseeing the operational risk management activities
o With the support of business units, prepare the ORMC agenda and drive the discussions during the regular ORMC Meetings
o Ensure that all material operational risks are discussed, assessed, and mitigating actions are identified, and reported to the ORMC
o Establish a network of operational risk representatives (“risk coordinators”) coming from each business unit, and ensure that they are properly and regularly trained to assist the Risk Team in implementing the ORM Framework
o Review all new policies and changes in policies from on ORM perspective and provide necessary inputs
o Develop a system for seamless and real time implementation of ORM issues identified by all business units for regular and updated intimation to Senior Management. The ORM will be responsible owner for such a system
• Business Continuity Management
o Develop BCM policies and standards as aligned with the regulatory minimum requirement
o Implement the BCM Framework to ensure we have properly identified our critical functions, identify the requirements for recovery, and work with the business units to prepare necessary BCP documents
o Closely collaborate with IT in terms of ensuring implementation of Disaster Recovery Plans
o Ensure regular reporting of BCM agenda to the BCM Committee
• Risk Awareness Campaigns
o Develop a risk awareness program to ensure all employees are trained on risk management, and key personnel are aware of their responsibilities with respect to the Three Lines of Defense model. Some programs may include new hire training, risk newsletters, risk awareness learning sessions, etc.


• 10+ years banking experience
• 5+ years operational risk management experience
• Knowledgeable of sound operational risk management and BSP guidelines
• Understanding of the Risk Management Framework, Different risk types and exposures, operational risk trends and the threat landscape
• Knowledgeable of business continuity management



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