CLIENT
Our client is a business process outsourcing services company focused on the insurance industry.
JOB DESCRIPTION
- Lead and coach Service Delivery Supervisors to oversee the operation to ensure high quality service, effective and optimized operation and client satisfaction.
- Explore business growth opportunities and drive business growth.
- Lead and coach Service Delivery Supervisors on client management, account planning and trusted partner relationship to realize business goals and growth.
- Lead and coach Service Delivery Supervisors and SDU function teams to build and maintain an empowered and high performing delivery service team.
- New Task – Handle special cases during new task onboarding.
JOB QUALIFICATION
- Bachelor’s degree graduate.
- With a minimum of 5 years’ experience in operation and at least 3 years’ experience in people management.
- Detail-oriented, skilled in decision-making, and proficient in planning and organizing
- Preferably has experience in the insurance or healthcare claims industry.
Urgent Hiring!
