Senior HubSpot Operations Manager

CLIENT: 

Our client is a Chicago-based tech company that helps Managed Service Providers (MSPs) automate tasks, improve team productivity, and make smarter decisions using AI-powered dashboards, bots, and workflow tools. Their platform reduces manual work, boosts efficiency, and supports growth without adding more staff.

JOB DESCRIPTION

  • System Ownership & Strategy
    • Act as the HubSpot product owner across CRM, Marketing, and Sales Hubs
    • Design and maintain end-to-end infrastructure, including lifecycle stages, lead scoring, custom fields, and campaign tracking
    • Proactively identify gaps, recommend improvements, and execute them without waiting for direction

    Full Funnel Ops & Automation

    • Build and manage workflows for lifecycle transitions, lead nurturing, sales handoffs, and alerts
    • Implement scalable processes for attribution, tracking, data enrichment, and lead routing
    • Ensure integrations (e.g., Webflow, ZoomInfo, UserPilot, BI tools, ect) function seamlessly and support GTM needs

    Reporting & Attribution

    • Create and manage dashboards and reporting for Marketing, BDR, and Sales performance
    • Implement and manage multi-touch attribution, pipeline velocity, conversion metrics, and campaign ROI
    • Ensure exec-ready reporting is always accessible and actionable

    Cross-Functional Collaboration

    • Work with Marketing on UTM strategy, email templates, and campaign builds
    • Align with Sales leadership on pipeline structure, SLA monitoring, and performance workflows
    • Collaborate with BDRs on lifecycle, lead stages, and reporting

JOB QUALIFICATION

  • 4+ years owning HubSpot in a growth-stage B2B SaaS environment
  • Deep expertise in HubSpot setup, automation, reporting, and integrations
  • Strong operational mind, able to architect solutions and explain them to non-technical stakeholder
  • Proven ability to work independently, take initiative, and lead marketing and revops tech strategy
  • Bonus: Familiarity with , Webflow, Google Analytics, LinkedIn, and BI tools

ACTIVE DATES
Urgent hiring!

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