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CLIENT
Our client is a Finance Shared Service Center of a German Freight Forwarding and Logistics Company
JOB DESCRIPTION
• Oversee service delivery group’s operations specific to processes and functions that were acquired and migrated from different businesses and territories for the Americas region;
• Ensures efficiency, high quality service, and timely delivery of service and effective management of resources;
• Drives company culture and create a work environment in which employees will feel empowered to challenge norms, refine/standardize the process and put in changes that would enable the business to meet its plans;
• Manages the key performance indicators through implementation of assessment tools and effective analysis to interpret process performance, people and control indicators;
• Responds and applies integrated view to critical factors/risks/components that may affect processes/business/accounting standards with significant impact to a bigger number of teams; provides valuable insights and decision points; looking always at the bigger picture;
• Acts as a catalyst for change; proactively incorporating new, suggested innovation and system changes that ultimately will deliver breakthroughs and responds to client needs;
• Approves purchase orders/invoices, staff liquidations & reimbursements subject to limits of authority as approved by the company;
• Establish and monitor staff performance and development goals assign accountabilities, set objectives and standards,
establish priorities, conduct annual performance appraisals;
• Mentor and develop teams with diverse levels of expertise using a supportive and collaborative approach;
• Hire, train, provides disciplinary/corrective/developmental
actions and implement job rotation;
• Take an active role in ensuring that the training and development needs of all team members are met by seeking interesting and effective internal and external learning opportunities;
• Supervise and manage direct reports, ensuring communication and coordination within and across teams;
• Instill a “client/customer” focused mindset that incorporates a strong sense of pride in providing quality deliverables;
• Provide regular and effective performance feedback to team members and provide career planning guidance;
• Accountable for ensuring that service level agreements are met and expectations are managed;
• Ensures consistent delivery of excellent service to all clients;
• Establish effective relationships with clients;
• Actively seeks information to understand the customer’s circumstances, problems, issues, concerns and needs; proposes
solutions to customers.
JOB QUALIFICATION
• Candidates must have complete a 4-Yr degree in Finance &/or Accounting, CPA preferred;
• Extensive experience managing a team of offshored finance and accounting projects including but not limited to General Ledger, Fixed Assets, Cash Applications, Invoicing, Accounts Receivables, Accounts Payable;
• Demonstrated industry experience working: in a shared services environment; with ERP platform for Financials; with Shared Services Enabling Technologies;
• At least 5 years related experience in a management role;
• Handled at least 20 FTEs;
• Outstanding analytical, decision making and problem-solving skills;
• Strong leadership skills and can effectively communicate with internal and external stakeholders;
• Background in Process Improvement and Process Automation;
• Proficiency in Microsoft Office applications (Word, Excel, Access, PowerPoint, Outlook);
• Amenable to work in Taguig;
• Willing to work in a permanent night shift schedule
ACTIVE DATES
June 08 – February 28, 2019
