General Accounting Operations Manager

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Our client is a Finance Shared Service Center of a German Freight Forwarding and Logistics Company


•   Oversee service delivery group’s operations specific to processes and functions that were acquired and migrated from different businesses and territories for the Americas region;
•   Ensures efficiency, high quality service, and timely delivery of service and effective management of resources;
•   Drives company culture and create a work environment in which employees will feel empowered to challenge norms, refine/standardize the process and put in changes that would enable the business to meet its plans;
•   Manages the key performance indicators through implementation of assessment tools and effective analysis to interpret  process performance, people and control indicators;
•   Responds        and      applies      integrated       view      to     critical    factors/risks/components           that     may      affect processes/business/accounting standards with significant impact to a bigger number of teams; provides valuable insights  and decision points; looking always at the bigger picture;
•   Acts as a catalyst for change; proactively incorporating new, suggested innovation and system changes that ultimately  will deliver breakthroughs and responds to client needs;
•   Approves purchase orders/invoices, staff liquidations & reimbursements subject to limits of authority as approved by the company;
•   Establish and monitor staff performance and development goals assign accountabilities, set objectives and standards,
establish priorities, conduct annual performance appraisals;
•   Mentor and develop teams with diverse levels of expertise using a supportive and collaborative approach;
•   Hire, train, provides disciplinary/corrective/developmental
actions and implement job rotation;
•   Take  an  active  role  in  ensuring  that  the  training  and  development  needs  of  all  team  members  are  met  by  seeking   interesting and effective internal and external learning opportunities;
•   Supervise and manage direct reports, ensuring communication and coordination within and across teams;
•   Instill a “client/customer” focused mindset that incorporates a strong sense of pride in providing quality deliverables;
•   Provide regular and effective performance feedback to team members and provide career planning guidance;
•   Accountable for ensuring that service level agreements are met and expectations are managed;
•   Ensures consistent delivery of excellent service to all clients;
•   Establish effective relationships with clients;
•   Actively seeks information to understand the customer’s circumstances, problems, issues, concerns and needs; proposes
solutions to customers.


•   Candidates must have complete a 4-Yr degree in Finance &/or Accounting, CPA preferred;
•   Extensive experience managing a team of offshored finance and accounting projects including but not limited to General Ledger, Fixed Assets, Cash Applications, Invoicing, Accounts Receivables, Accounts Payable;
•   Demonstrated  industry  experience  working:  in  a  shared  services  environment;  with  ERP  platform  for  Financials;  with  Shared Services Enabling Technologies;
•   At least 5 years related experience in a management role;
•   Handled at least 20 FTEs;
•   Outstanding analytical, decision making and problem-solving skills;
•   Strong leadership skills and can effectively communicate with internal and external stakeholders;
•   Background in Process Improvement and Process Automation;
•   Proficiency in Microsoft Office applications (Word, Excel, Access, PowerPoint, Outlook);
•   Amenable to work in Taguig;
•   Willing to work in a permanent night shift schedule


June 08 – February 28, 2019


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