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JOB DESCRIPTION
The Manager, Audit Services is a key senior position within the global Audit Services organization, responsible for providing strategic direction and oversight for all Audit Services operations in Manila, including the following teams: Risk based audit, Legal Entity, SOX/SOC1 and Professional Practices. The role will deliver guidance and thought leadership to ensure the successful build out and management of the Audit Services team in Manila. Responsibilities will include, but are not limited to, ensuring the implementation of the target operating model in line with the Audit Service Group objectives, ensuring all Audit Services operations are effective and well controlled, and ensuring that all teams are completing their responsibilities and that all deliverables are complete, accurate and timely and in accordance with the service level agreements. Furthermore, this position will play a critical role in ensuring that the processes/functions being migrated to Manila are consistent with the overall operating model and to foster an environment where growth and opportunity for career advancement are present.
In addition, the Manager is responsible for work paper quality, thoroughness, accuracy and timeliness. The Manager may also execute a broader role across the team in terms of recommending or developing operational efficiencies and/or producing and delivering presentations which assist Partners with understanding root causes of control gaps, industry trends, peer practices, etc.
The successful individual will build and maintain vital relationships with the business, operational and corporate teams globally and in the Head Office in Chicago, and will report to the APAC Legal Entity Head, with a local reporting line to the Manila Country Head. This individual will also manage a team of approximately 6 plus partners with potential for future growth.
• Leadership and Management
• Provide strategic thinking, thought leadership and guidance to the operating model, planning, organisation, direction and control of the Manila Audit Services function
• Plan, oversee and direct the activities of the Manila Audit Services functions to achieve the Corporation’s objectives, and for timely reporting on Audit Services matters to management and appropriate governance bodies
• Ensure that Manila Audit Service is appropriately integrated, aligned and operating effectively as part of the broader APAC community
• Establish strong working relationships and communications with key stakeholders globally
• Develop periodic goals and set short-term priorities for Manila Audit Services
• Set clear and measureable goals and objectives for the Audit Services teams and individuals, ensuring performance assessments are completed in line with corporate requirements
• Conduct performance management and career development processes, and provide input for staffing, staff objectives, disciplinary actions and staff training requirements
• Provide comprehensive consulting and leadership to team members and partners
• Ensure that any apportionment of responsibilities within the team is effective and appropriate
• Encourage an environment of employee participation, teamwork and open communication
• Maintain active involvement with executive and oversight committees, including as a member of such as deemed appropriate
• Drive and support change within Manila Audit Services and the broader organization
• Demonstrate behaviours that reinforce the values and ethical standards of the Corporation at all times
• Manage and develop a highly efficient and high performing Audit Services team
• Establish and develop strong working relationships and open communication with key stakeholders;
• Operational
• Ensure that deliverables are issued accurately, completely and timely to stakeholders in accordance with the agreed service level agreements
• Develop and review monthly metrics for each team and ensure key messages are communicated to stakeholders
• Own and manage the migration of processes from onshore locations to Manila Audit Services in accordance with the location strategy
• Ensure compliance with the Business process transition risk migration methodology for all offshoring activities
• Review, recommend and implement standardised process improvements identified in day-to-day activities ensuring improvements are in line with best practice and corporate guidance
• Demonstrate a deep analytical approach by connecting the dots and identifying trends of activities across the business unit/corporate function;
• Evolve the Audit Plan by identifying new coverage areas and challenging scoping of auditable entities;
• Challenge the audit team on audit coverage including comprehensiveness of risks, controls and corresponding test steps;
• During audit engagements, assigns work to auditors, sets priorities and monitors activity;
• Ensure audit work including work paper documentation, findings and recommendations and the final report adheres to the Corporation’s/Department’s Policies and Standards;
• Communicate and support a point of view to senior management/stakeholders for challenge and discussion;
• Anticipate the needs or questions/concerns of the audience and communicating actively;
• Actively listen to internal and external stakeholders and open to diverse ideas;
• Attend to detail in preparation and execution of communications; providing guidance to staff in their preparation;
• Maintain familiarization and technical expertise with the assigned business unit(s) including organizational structure, personnel, activities and products, new product development, financial performance and risk and problem areas;
• Lead status meetings and discussions of initial audit findings with stakeholders;
• Finalize draft issues and draft audit report;
• Drives communication to the appropriate level based on risk and impact;
• Monitor audit team members’ time, and escalates significant budget variances/delays;
• Identify staffing needs, performs interviews and makes employment recommendations;
• Assist in preparation of presentations to the Board, Audit Committee and company management;
• Taking action to learn and develop skills/knowledge proactively, and managing others to develop
• Conduct and/or manage special projects and ad hoc requests to support senior management
JOB QUALIFICATION
• Bachelor’s degree in a relevant discipline is required
• Qualified accountant (preferable ACA / ACCA) with at least 15 years preferred PQE in a multi-currency financial services environment
• Auditing and/or systems experience in a financial institution or similar public accounting experience in the financial services industry is preferred
• Knowledge of auditing in the financial services industry preferred
• Basic knowledge of accounting principles and related work experience preferred
• Strong report writing and work paper documentation skill
Required Competencies
• Strong people management and leadership skills
• Self-starter with an ability to self-motivate
• Able to lead and motivate teams of varying skill and knowledge levels
• Strong analytical, leadership and organizational skills are required.
• Possesses excellent verbal and written communication skills, and has experience presenting at board level
• Highly numerate with strong organisational and problem solving skills with attention to detail
• Ability to proactively assess issues, identify solutions and problem solve
• Ability to react and respond on a timely basis
• Ability to adapt and react positively in a changing and dynamic work environment
• Flexible approach towards changing work methods, deadlines and variable workloads
• Ability to work under pressure and to deliver to tight deadlines
• Ability to develop relationships with diverse groups and various levels of personnel
• Ability to work autonomously and make sound business judgments in resolving routine and more complex issues
• Flexibility, multi-tasking, creative thinking, good business judgment skills are required to meet strict deadlines and manage other projects
• Able to identify key priorities and goals, and establish executable work plans
• Able to challenge and influence stakeholders of differing viewpoints to reach consensus
• Can gather and interpret data and information in different forms and / or states of maturity, and synthesize into a clear message
• Able to identify relevant information and convey complex or detailed concepts to senior management and business unit managers in a clear and concise manner
• Proficiency in Word and Excel
• Experience in Treasury operations is a plus
ACTIVE DATES
August 23- October 30, 2018
