CLIENT:
Our client is a start up logistics global business services center.
JOB DESCRIPTION
•Responsible for the GBS’s capability through the implementation of the shared services strategy and operating plans.
• Work with the business and Global Process Owners to continuously identify, develop and implement improvements to the operational and system design to achieve efficiency while developing and implementing new capabilities that meet changing business requirements.
• Execute the operational outcomes required of the shared services to deliver high quality, effective services to all external and internal customers.
• Direct the overall performance of services and ensure accountabilities for the quality, integrity and accuracy of the services provided.
• Drive the development, implementation, and continual review of robust policies, frameworks, and operational and service delivery plans to ensure the effective management of the portfolio of activities, compliance with relevant legislation, policy and guidelines, and effective risk management.
JOB QUALIFICATION
• Project Management methodology
• Process improvement experience in the SSC/BPO setting
• Ability to interpret complex data and processes and simplify procedures.
• Automation experience of process management preferred.
• Proficiency in design / re-design process engineering and design thinking methodology.
ACTIVE DATES
Urgent Hiring!
