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A leading global provider of Sample to Insight solutions to transform biological materials into valuable molecular insights.
Provide prompt, professional, and accurate advisory and support service to our customers in research, forensic, clinical, and other markets via email and other channels, in accordance with all applicable regulations.
Acquire and apply constantly changing knowledge of technology, products, and processes
Actively apply and participate in the development of solutions to further improve our customer service
Effectively prioritize tasks to efficiently manage the needs of our customers and the team
Bachelor’s Degree, PhD, or MS in Molecular Biology or related field
Broad theoretical and practical knowledge of molecular biology and related techniques
Substantial lab experience in molecular biology together with first hand practical experience of the most frequently used techniques
Fluency in written and verbal English
Flexibility in schedule