CLIENT:
Our client is an American multinational automobile manufacturer.
JOB DESCRIPTION
- Identify and develop detailed business & functional requirements associated with system integration, including defining user stories and use cases for product development and integration.
- Define new processes related to Sales and Marketing for implementation in Salesforce.
- Collaborate with business users and managers, setting project and feature priorities, and defining scope.
- Accountability for product integration across platforms and effectively addressing interface challenges and maximize effectiveness of the tools.
- Testing for new functionality/interface across platforms including conducting User Acceptance Testing, in addition to end-user training.
- Define Test Cases for developed functionality.
- Go-to-market lead to ensure successful implementation & adoption of the technology within Ford & Dealer partners.
- Represent the voice of the customer and provide insights and recommendations for future developments.
- Communicate and liaise with stakeholders and product development teams in Philippines and ASEAN/International Markets Group markets.
- Support improvements in Salesforce i.e., new fields, label changes, new reports (complex), New dashboards (complex).
- Provide ongoing consulting and expertise in key areas of focus.
JOB QUALIFICATION
- Bachelor’s Degree and above in Marketing, Business, or related field
- Minimum 4 years experiencing in business analyst role of similar
- Consumer Marketing, specifically on CRM processes
- Experience in leading strategic projects involving multiple
- Held a SalesForce Product Owner role.
- Certification in SalesForce Admin and Sales Cloud.
- Ability to assess the impact of new requirements on SalesForce and all upstream and downstream applications, systems and process.
ACTIVE DATES
Urgent hiring!
