CLIENT:
Our client is one of the biggest banks in the Philippines.
JOB DESCRIPTION
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Lead and develop bank strategies to protect customers from fraud, reduce fraud losses, and manage the impact of fraud on employees and society at large.
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Conduct an objective, fair, thorough, unbiased, and timely investigations and sanctions into any fraud or abuse committed by clients
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Lead a fraud team to combat all aspects of fraud across all channels including card fraud, first party fraud, remote channel fraud, non-plastic fraud and internal fraud. The investigation covers complex and high value external fraud cases and all internal fraud cases.
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Collaborate internally and externally with key stakeholders to build security defenses while finding the right balance between fraud risk and customer service
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Take ownership of investigative policies that work in concert with other policies and processes for a smooth operating model.
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Design and support technology, system and process changes to combat fraud.
JOB QUALIFICATION
- Understand the risks associated with work
- Have a recent track record in a financial crimes role at a financial institution and/or as a recognized industry expert
- Extensive experience in conducting complex fraud investigations
- Deep understanding of fraud threats and risks in financial institutions
- Strong communication skills to deal with stakeholders in complex and sensitive situations, complemented by an awareness of the legal, statutory and regulatory environment.
- Be a good people manager, inspire and nurture your team to do their best work
ACTIVE DATES
Urgent Hiring!