KSearch Asia Consulting, one of the top executive search firms in the Philippines, has entered into a strategic alliance with Saintmedia, one of Japan’s largest manpower placement and recruitment companies catering specially to the Contact Center industry. The alliance aims to establish a possible collaboration of the two firms upon the decision of the latter to extend a Philippine operation patterned after its successful business model in Japan.
Initially, KSearch and Saintmedia have agreed to share market data and industry knowledge, particularly on trends and cultures in the Contact Center industry in the Philippines. Part of the preliminary phase in the alliance between the two firms includes an Internship program for one of Saintmedia’s staff represented by Kimiya Shibazaki whose role in the company is that of a Project Proposer. The six-week program included appropriate briefings and orientations for Kimiya, as well as working alongside various consultants of KSearch who are engaged in a variety of search and recruitment assignments, thus allowing him to appreciate the full cycle of the executive search process.
December 10th marked the completion of Kimiya’s internship where he made a presentation on his observation about KSearch as an organization. Kimiya pointed out what he saw as being prominent about KSearch, i.e., professionalism and motivation. He cited that he saw a strong “Customer First” discipline and a happy disposition of the employees while at work. He also took note of everyone’s learning attitude and self-branding even as they find the time for fun and parties – a good balance, he thought.
Kimiya also provided information on the differences and common characteristics between Japanese and Filipino recruiting cultures. He was pleased, he said, to notice that the KSearch people were concerned with being on time, which is contrary to the Filipinos’ notorious image of not being conscious about keeping time.
Overall, it was a mutually fruitful encounter between the KSearch staff and Kimiya; resulting in a good relationship in the process. The KSearch people described Kimiya as a good representative of his company; he has been diligent and was very eager to learn; raising good questions at every opportunity. For his part, Kimiya graciously admitted that he feels “as if I have got a big family in the Philippines”.