·         Execute sales and investment strategies/activities to achieve target revenue and service hurdles

·         Interface with Commercial Business, Insurance, Treasury and Investment partners

·         through supervisors to ensure ongoing communication with regard to existing and future customer needs

·         Establish and maintain long term relationship with customers by providing the best service and most optimal product recommendation to customers that best meet their needs

·         Analyze trends in local/niche market as well as customer profiles to identify potential sales opportunities

·         Drive efforts in the team to identify and implement service behaviors that improve the overall customer experience

·         Resolve customer complaints/issues promptly and effectively

·         Establish and maintain key relationships and business contacts within the community and to create opportunities for growth

·         Provide wealth management advisory to customers and help them build their wealth through wealth planning and tracking

·         University graduate, preferably in business

·         Knowledge of financial and securities industry regulations

·         Knowledge of Bank regulatory policies, procedures and standards

·         Banking or Financial Services experience preferred

·         Minimum 4-5 years of Branch/Sales or related experience

·         New relationship acquisition, relationship building, and skills

·         Results oriented

·         Demonstrated ability to motivate and influence others

·         Appreciation for operational priorities and sensitivity to compliance requirements

·         Strong analytical and problem solving skills

·         Responsible for daily operation and transaction work and ensures work is efficiently and accurately completed on time and meets the standards

·         Assist the Branch Manager with the day-to-day operations within the branch

·         The control keeper of the branch, ensuring compliance with all processes and procedures

·         Expected to utilize audit/ control process to keep fraud/operating losses at a minimum without affecting the sales process and maintaining high levels of customer satisfaction

·         Work closely with the Operations Department in periodic reviews to improve the process and productivity

·         Ensure delivery of excellent customer service, resolving complaints and issues efficiently to minimize business and franchise impact

·         Oversees the service quality of the branch and deal with customers' complaints to ensure high quality service is delivered

·         Trains and develops operation and branch service team members through consistent and regular coaching and mentoring

·         Ensures operation and branch service team members strictly adhere to the regulatory and compliance requirements and internal control/ workflow management

·         Candidate must possess at least a Bachelor's/College Degree , Business Studies/Administration/Management, Commerce, Economics, Finance/Accountancy/Banking or equivalent.

·         Client oriented and has minimum 2-3 years experience in leading an operation or service team.

·         Required skill(s): people management, communication skill, interpersonal skill, Problem Solving.

·         Required language(s): English

·         At least 5 year(s) of working experience in the related field is required for this position.

·         Preferably Assistant Manager / Managers specializing in Banking/Financial Services or equivalent.

·         Full-Time positions available

·         Drive Media coverage for the Bank

·         Pursue Creative Editorial Executions

·         Initiate/execute Internal Communication initiatives

·         Promote financial education / the Bank’s thought leadership in financial capability

·         Monitor media coverage of the Bank’s, the financial industry and key competitors

·         Media Networking and management of media relations

·         Versatile writing ability – media releases, business letters, creative features, speeches, client communications, presentation decks

·         With strong relations with PH media and understanding of media protocol and personalities

·         Articulate; cool and composed; can handle stressful situations even with media

·         Ability to come up with creative and comprehensive PR programs and follow thru on execution

·         Critical Thinker – ability to grasp the situation and understand the impact or implications of a particular action taken or will be taken

·         Good networking and public relations skills

·         Proactive, wide reader and seeks out PR opportunities for the businesses

·         Ensuring accuracy of financial forecasting and monitoring implementation of strategy and individual business performance against Plan/Latest forecast. Provide Business Decision support through analysis of financial results. Explain trends reflecting the changes in economic/environmental and business dynamics against prior years & plan/forecast

·         Assist in development of important initiatives like Pricing, Asset growth, Activation, Spend stimulation, Anti-Attrition etc.

·         Responsible for ensuring integrity of financial management reporting of the Cards business. Managing timely and accurate monthly reporting as required and ensuring all regional reporting definitions are being met and any new requirements are properly implemented.

·         Promote Profitability and implement Acquisitions and product decisions that are based on an explicit expected profit.

·         Leverage evidence identified by Business Analysis, and formulates ultimate winning strategies through an approach of test and learns.

·         Evaluate Product or Revenue enhancements proposals and help quantify impacts on P&L and customer performance.

·         Perform data driven analytical work, requiring strong systems and business fundamentals as well as the ability to make sense of technically complex business and data situations

·         Drive the development of data analysis and hence play an active role in driving data extraction by Decision Management, systems expertise and data manipulation techniques, supporting ad hoc analysis, market campaigns reporting and other business requirements.

·         Ensure project deliverables meet business requirements within prescribed timelines

·         Develop and expand business, technical knowledge and competencies of the Cards P&A team

o    More than 10 years of experience in strategy and planning, finance, preferably with Cards

o    Exceptional Analytical skills

o    High degree of accuracy and attention to detail. Hands on Manager; willing and able to dive into details

o    Strong interpersonal and communication skills

o    Superior time management and prioritization skills, able to coordinate and manage across multiple deliverables

o    Bachelor's degree in economics, finance or similar fields. Master degree preferred

• Will be responsible for executing top-level initial qualitative evaluation of the business plans/ executive summary of the project concerning industry growth prospects, need for such product or service, management capabilities, among others
• Conducting formal meetings with the project proponent
• Conducting Due Diligence including consultation with experts, research on competitors, detailed analysis of the financial projection assumptions, negotiation of investment terms, among others
• Be part of the presentation of recommendation for approval